Direct owner contact
Call or text when you need us.
Use the same confirmed number for rental inquiries and guest support: (419) 689-6251.
Call Owner
(419) 689-6251
Best for time-sensitive booking questions, travel-day coordination, or guest support that needs a conversation.
Text Owner
(419) 689-6251
Best for sharing dates, locations, questions, and photos when it is safe to do so.
Booking inquiries
Include the trip basics
- Preferred rental dates
- Pickup or delivery location
- Number of guests
- Trip length and destination
- Any questions about driving, setup, or policies
Guest support
Tell the owner what is happening
Share your location, the affected system, what happened immediately beforehand, any warning message, and whether there is an odor, smoke, leak, alarm, or immediate danger.
For normal setup and operation, start with the Guest Guide. If the installed controls do not match it, stop and contact the owner before continuing.
Open Guest Guide